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Contacts: Thomas Bubnick, Data-Basics,
216-663-5600,
tbubnick@databasics.com
Joanne Brigandi, SJI Services, LLC, 609-561-9000 x4240
jbrigandi@sjindustries.com
South Jersey Energy Service Plus Signs with Data-Basics for Integrated Service Management Software Solution
SAM Pro Enterprise to unify separate data centers for New Jersey firm
As a leading provider of energy-related services to residential and commercial customers, South Jersey Energy Service Plus provides installation, service and maintenance solutions across an array of disciplines including HVAC, plumbing services, emergency generator installation and indoor air quality. The company selected SAM Pro Enterprise after an extensive evaluation process led by a diverse team of management and front-line employees.
“ We chose SAM Pro not only because of its robust platform and capabilities but the willingness of the Data-Basics management team to accommodate our thinking, ” said Robert Fatzinger, vice president and chief operating officer, South Jersey Energy Service Plus. “ We know they will work well with us. ”
South Jersey Energy Service Plus also recognized SAM Pro Enterprise ’ s integration as a key factor in the selection process.
“ We were very satisfied with the whole service management package, from call taking to scheduling to dispatching work to the field, ” said Fatzinger.
Central to both the service management and back office accounting components in SAM Pro Enterprise is Data-Basics ’ signature Rules-Based Management ™ technology. Rules-Based Management enforces a predetermined set of rules that help to streamline and automate the service workflow. South Jersey Energy
Service Plus also plans to deploy TechAnywhere 2.0 – SAM Pro Enterprise ’ s integrated wireless field service software – to receive work orders, enter time and update work orders from the field.
Perhaps most important though is the impact that SAM Pro Enterprise is expected to have on the firm ’ s ability to grow.
“ We ’ re excited to have a system that will allow us to grow more efficiently, ” Fatzinger said. “ A system like this will allow us to implement new offerings for our customers more quickly, and to integrate these offers seamlessly into our existing portfolio of products and services. ”
Data-Basics, Inc. ( www.databasics.com) is a leading provider of enterprise software solutions for the service, construction and facilities management industries. Offering a fully integrated system, Data-Basics helps companies plan and track enterprise-wide activities in real time while managing data in a customized, secure environment. Based in Cleveland, Ohio since its establishment in 1974, Data-Basics has a growing network of dealers and offices throughout North America.
South Jersey Energy Service Plus is the largest local HVAC and appliance service company in southern New Jersey. SJESP installs, maintains and services residential and commercial heating, air conditioning, emergency generation and water heating systems along with servicing gas ranges, gas and electric dryers, and other residential natural gas and propane burning appliances. The company also offers the popular Service Sentry appliance warranty contracts. SJESP is a NATE certified company, and enjoys high customer satisfactions rating due to the quality of its installers and service technicians. Service Plus also the largest Bryant Factory Authorized Dealer in South Jersey.
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South Jersey Industries (NYSE:SJI) is an energy services holding company for South Jersey Gas, South Jersey Energy Solutions, South Jersey Energy, South Jersey Resources Group, Marina Energy and South Jersey Energy Service Plus. Visit http://www.sjindustries.com for more information about SJI and its subsidiaries.