DISCLAIMER: The measurement and performance results, as well as any goals disclosed in this report, are based on various assumptions made in good faith at the time of publication and are not guarantees or promises of actual future performance and should not be construed as a characterization regarding the materiality or financial impact of that information. For a discussion of information that is material to SJI, please see our Annual Report or our Form 10-K.
EEI-AGA ESG/Sustainability Metrics
The Edison Electric Institute/American Gas Association (EEI/AGA) ESG/Sustainability Template is a voluntary reporting template developed to assist gas and electric companies in providing the financial sector with comparable and consistent ESG data and information.
South Jersey Industries
| Measurement |
2021 |
2020 |
2019 |
2011 |
| UTILITY SYSTEM EMISSIONS (IN METRIC TONS) |
| Direct CO2-Equivalent Emissions - Scope 1 |
95,619 |
101,792 |
127,761 |
232,741 |
| Product-Supplied CO2-Equivalent Emissions - Scope 3 (partial) |
4,856,846 |
4,553,554 |
4,956,154 |
5,199,791 |
| CO2 |
1,947 |
1,788 |
1,887 |
3,112 |
| Methane |
3,747 |
4,000 |
5,035 |
9,185 |
| Nitrous Oxide |
0.0038 |
0.0030 |
0.0030 |
0.0050 |
| |
| METHANE EMISSIONS AND MIGRATION FROM DISTRIBUTION MAINS |
| Number of Gas Distribution Customers |
716,765 |
706,499 |
694,281 |
- |
| Distribution Mains in Service |
10,271 |
10,209 |
10,081 |
9,277 |
| Plastic (miles) |
7,381 |
7,135 |
6,860 |
4,464 |
| Cathodically Protected Steel - Bare & Coated (miles) |
2,619 |
2,714 |
2,774 |
2,956 |
| Unprotected Steel - Bare & Coated (miles) |
23 |
51 |
89 |
957 |
| Cast Iron/Wrought Iron - without upgrades (miles) |
236 |
292 |
338 |
870 |
| Ductile Iron (miles) |
13 |
17 |
20 |
31 |
| Copper |
0.4 |
0.5 |
0.4 |
0.5 |
| |
| PLAN/COMMITMENT TO REPLACE/UPGRADE REMAINING MILES OF DISTRIBUTION MAINS(#YEARS TO COMPLETE (# Years to Complete) |
| Unprotected Steel-Bare & Coated |
1 SJG;4 ETG |
2 SJG; 5 ETG |
3 SJG; 6 ETG |
|
| Cast Iron/ Wrought iron |
1 SJG;4 ETG |
2 SJG; 5 ETG |
3 SJG; 6 ETG |
|
| |
| DISTRIBUTION CO2E FUGITIVE EMISSIONS |
| CO2e Fugitive Methane Emissions from Gas Distribution Operations (metric tons) |
93,670 |
100,003 |
125,872 |
229,626 |
| CO2e Fugitive Methane Emissions from Infrastructure (Pipeline Main & Services), includes ductile iron for ETG |
94,181 |
100,615 |
127,058 |
230,215 |
| Percent Reduction from 2006 to each year |
65% |
63% |
53% |
14% |
| CH4 Fugitive Methane Emissions from Gas Distribution Operations (metric tons) |
3,747 |
4,000 |
5,035 |
9,185 |
| CH4 Fugitive Methane Emissions from Gas Distribution Operations (metric tons) |
195 |
208 |
262 |
478 |
| Annual Natural Gas Throughput from Gas Distribution Operations in thousands of standard cubic feet (Mscf/year) |
98,632,573 |
94,209,006 |
102,812,976 |
96,299,261 |
| Annual Methane Gas Throughput from Gas Distribution Operations in millions of standard cubic feet(MMscf/year) |
93,701 |
89,499 |
97,672 |
91,484 |
| Fugitive Methane Emissions Rate (Percent MMscf of Methane Emissions per MMscf of Methane Throughput)% |
0.21% |
0.23% |
0.27% |
0.52% |
| |
| BLOWDOWN EMISSIONS REDUCTION INITIATIVE |
| Natural Gas Volume Released during Blowdown |
3,262,044 |
3,363,374 |
779,310 |
- |
| Natural Gas Volume Saved |
4,617,795 |
5,353,654 |
1,402,476 |
- |
| CO2e Emissions Reduced |
2,108 |
2,444 |
640 |
- |
| Percent CO2e Emissions Reduced |
59% |
61% |
64% |
- |
| |
| EXCESS FLOW VALVE INSTALLATION PROGRAM** |
| Excess Flow Valves (EFVs) |
319,785 |
290,668 |
236,597 |
- |
| Total Number of Services |
590,426 |
581,503 |
551,886 |
- |
| % EFVs to total Services |
54% |
50% |
43% |
- |
| EFVs Methane Emissions Reduction,Mcf |
146,187 |
132,877 |
108,158 |
- |
| ** EFVs Methane Emissions Reduction calculation based on the EPA's natural Gas Star Program Partner Reported Opportunities for Reducing Methane Emissions, the estimated annual methane emission reductions is equal to 160 Mcf per installation of 350 Excess Flow Valves. |
| |
| Recycled Waste |
| Tons of Municipal Waste, Landfilled*** |
391 |
522 |
375 |
- |
| Tons of Municipal Waste, Recycled*** |
149 |
207 |
110 |
- |
| Tons of Municipal Waste, % Recycled*** |
28% |
28% |
23% |
- |
| Tons of Utility Operations Solid Waste, Landfilled |
7,660 |
6,716 |
5,619 |
- |
| Tons of Utility Operations Solid Waste, Recycled |
859 |
965 |
1,371 |
- |
| Tons of Utility Operations Solid Waste, % Recycled |
10% |
13% |
20% |
- |
| Tons of Manifested Waste |
1.57 |
0.78 |
2.03 |
- |
| Gallons of Utility Operations Liquid Waste |
154,597 |
117,749 |
69,619 |
- |
| ***Waste data is from all division locations based on information available at the time of the report. In 2021, SJI recategorized municipal waste into office municipal waste and utility operations waste (both solid and liquid) with new information and added manifested waste. |
| Water Disclosure (Office, Division sites, LNG facilities) **** |
| Total Water Used/Consumed, gallons |
3,838,498 |
3,266,088 |
6,469,681 |
- |
| City Water Usage, gallons |
3,043,608 |
2,767,910 |
3,360,061 |
- |
| Water Withdrawn from Well, gallons |
794,890 |
498,178 |
3,109,620 |
- |
| **** 2020 water usage decreased due to reduced occupancy during Covid. This year's report replaced estimated water information with actual data that was not available at the time of last year's report. |
South Jersey Gas
| Measurement |
2021 |
2020 |
2019 |
2011 |
| UTILITY SYSTEM EMISSIONS (IN METRIC TONS) |
| Direct CO2-Equivalent Emissions - Scope 1 |
50,303 |
49,215 |
69,899 |
135,230 |
| Product-Supplied CO2-Equivalent Emissions - Scope 3 (partial) |
2,470,878 |
2,291,928 |
2,491,760 |
2,591,032 |
| CO2 |
1,453 |
1,259 |
1,388 |
2,067 |
| Methane |
1,954 |
1,918 |
2,740 |
5,326 |
| Nitrous Oxide |
0.0030 |
0.0020 |
0.0020 |
0.0040 |
| |
| METHANE EMISSIONS AND MIGRATION FROM DISTRIBUTION MAINS |
| Gas Distribution Customers |
411,301 |
404,886 |
397,090 |
- |
| Distribution Mains in Service |
6,977 |
6,918 |
6,830 |
6,144 |
| Plastic (miles) |
5,341 |
5,169 |
4,987 |
3,030 |
| Cathodically Protected Steel - Bare & Coated (miles) |
1,618 |
1,709 |
1,760 |
1,923 |
| Unprotected Steel - Bare & Coated (miles) |
19 |
40 |
83 |
955 |
| Cast Iron/Wrought Iron - without upgrades (miles) |
0 |
0 |
0 |
236 |
| Ductile Iron (miles) |
0 |
0 |
0 |
0 |
| Copper |
0 |
0 |
0 |
0 |
| |
| PLAN/COMMITMENT TO REPLACE/UPGRADE REMAINING MILES OF DISTRIBUTION MAINS (# Years to Complete) |
| Unprotected Steel-Bare & Coated |
1 |
2 |
3 |
0 |
| Cast Iron/Wrought Iron |
1 |
2 |
3 |
0 |
| |
| DISTRIBUTION CO2E FUGITIVE EMISSIONS |
| CO2e Fugitive Methane Emissions from Gas Distribution Operations (metric tons) |
48,848 |
47,955 |
68,509 |
133,161 |
| CO2e Fugitive Methane Emissions from Infrastructure (Pipeline Main & Services), includes ductile iron for ETG |
48,281 |
47,041 |
67,582 |
131,137 |
| Percent Reduction from 2006 to each year |
68% |
69% |
55% |
13% |
| CH4 Fugitive Methane Emissions from Gas Distribution Operations |
1,954 |
1,918 |
2,740 |
5,326 |
| CH4 Fugitive Methane Emissions from Gas Distribution Operations (metric tons) |
102 |
100 |
143 |
277 |
| Annual Natural Gas Throughput from Gas Distribution Operations in thousands of standard cubic feet (Mscf/year) |
51,629,711 |
49,364,522 |
54,496,700 |
45,164,947 |
| Annual Methane Gas Throughput from Gas Distribution Operations in millions of standard cubic fee (MMscf/year) |
49,048 |
46,896 |
51,772 |
42,907 |
| Fugitive Methane Emissions Rate (Percent MMscf of Methane Emissions per MMscf of Methane Throughput)% |
0.21% |
0.21% |
0.28% |
0.65% |
| |
| BLOWDOWN EMISSIONS REDUCTION INITIATIVE |
| Natural Gas Volume Released during Blowdown,cf |
3,198,772 |
3,204,292 |
672,767 |
- |
| Natural Gas Volume Saved, cf |
4,606,868 |
5,136,440 |
1,348,181 |
- |
| CO2e Emissions Reduced metric tons/yr |
2,103 |
2,345 |
615 |
- |
| Percent CO2e Emissions Reduced metric tons/yr |
59% |
62% |
67% |
- |
| |
| EXCESS FLOW VALVE INSTALLATION PROGRAM** |
| Excess Flow Valves (EFVs) |
205,756 |
187,375 |
144,299 |
- |
| Total Number of Services |
359,471 |
350,734 |
322,000 |
- |
| % EFVs to total Services |
57% |
53% |
45% |
- |
| EFVs Methane Emissions Reduction, Mcf |
94,060 |
85,657 |
65,965 |
- |
| ** EFVs Methane Emissions Reduction calculation based on the EPA's natural Gas Star Program Partner Reported Opportunities for Reducing Methane Emissions, the estimated annual methane emission reductions is equal to 160 Mcf per installation of 350 Excess Flow Valves. |
| |
| RECYCLED WASTE |
| Tons of Municipal Waste, Landfilled |
285 |
373 |
255 |
- |
| Tons of Municipal Waste, Recycled |
72 |
140 |
43 |
- |
| Tons of Municipal Waste, % Recycled |
20% |
27% |
14% |
- |
| Tons of Utility Operations Solid Waste, Landfilled |
108 |
121 |
22 |
- |
| Tons of Utility Operations Solid Waste, Recycled |
713 |
798 |
683 |
- |
| Tons of Utility Operations Solid Waste, % Recycled |
87% |
87% |
97% |
- |
| Tons of Manifested Waste |
0.00 |
0.45 |
1.61 |
- |
| Gallons of Utility Operations Liquid Waste |
122,763 |
60,690 |
31,626 |
- |
| ***Waste data is from all division locations based on information available at the time of the report. In 2021, SJI recategorized municipal waste into office municipal waste and utility operations waste (both solid and liquid) with new information and added manifested waste. |
| WATER DISCLOSURE |
| Total Water Used/Consumed, gallons |
2,939,420 |
2,674,026 |
5,503,277 |
- |
| City Water Usage, gallons |
2,372,030 |
2,344,530 |
2,607,507 |
- |
| Water Withdrawn from Well, gallons |
567,390 |
329,496 |
2,895,770 |
- |
| **** 2020 water usage decreased due to reduced occupancy during Covid. This year's report replaced estimated water information with actual data that was not available at the time of last year's report. |
Elizabethtown Gas
| Measurement |
2021 |
2020 |
2019 |
2011 |
| UTILITY SYSTEM EMISSIONS (IN METRIC TONS) |
| Direct CO2-Equivalent Emissions - Scope 1 |
45,316 |
52,577 |
57,862 |
97,511 |
| Product-Supplied CO2-Equivalent Emissions - Scope 3 (partial) |
2,385,968 |
2,261,626 |
2,464,394 |
2,608,759 |
| CO2 |
493 |
529 |
499 |
1,046 |
| Methane |
1,793 |
2,082 |
2,295 |
3,859 |
| Nitrous Oxide |
0.0008 |
0.0010 |
0.0010 |
0.0010 |
| |
| METHANE EMISSIONS AND MIGRATION FROM DISTRIBUTION MAINS |
| Gas Distribution Customers |
305,464 |
301,613 |
297,191 |
- |
| Distribution Mains in Service |
3,294 |
3,291 |
3,251 |
3,133 |
| Plastic (miles) |
2,040 |
1,966 |
1,873 |
1,434 |
| Cathodically Protected Steel - Bare & Coated (miles) |
1,001 |
1,005 |
1,014 |
1,033 |
| Unprotected Steel - Bare & Coated (miles) |
4 |
10 |
6 |
2 |
| Cast Iron/Wrought Iron - without upgrades (miles) |
236 |
292 |
338 |
634 |
| Ductile Iron (miles) |
13 |
17 |
20 |
31 |
| Copper |
0.4 |
0.5 |
0.4 |
0.5 |
| |
| PLAN/COMMITMENT TO REPLACE/UPGRADE REMAINING MILES OF DISTRIBUTION MAINS (# Years to Complete) |
| Unprotected Steel-Bare & Coated |
4 |
5 |
6 |
|
| Cast Iron/Wrought iron |
4 |
5 |
6 |
|
| |
| DISTRIBUTION CO2E FUGITIVE EMISSIONS |
| CO2e Fugitive Methane Emissions from Gas Distribution Operations (metric tons) |
44,822 |
52,048 |
57,363 |
96,464 |
| CO2e Fugitive Methane Emissions from Infrastructure (Pipeline Main & Services), includes ductile iron for ETG |
45,900 |
53,574 |
59,476 |
99,078 |
| Percent Reduction from 2006 to each year |
61% |
55% |
50% |
17% |
| CH4 Fugitive Methane Emissions from Gas Distribution Operations |
1,793 |
2,082 |
2,295 |
3,859 |
| CH4 Fugitive Methane Emissions from Gas Distribution Operations (metric tons) |
93 |
108 |
120 |
201 |
| Annual Natural Gas Throughput from Gas Distribution Operations in thousands of standard cubic feet (MMscf/year) |
47,002,862 |
44,844,484 |
48,316,276 |
51,134,314 |
| Annual Methane Gas Throughput from Gas Distribution Operations in millions of standard cubic fee (Mscf/year) |
44,653 |
42,602 |
45,900 |
48,578 |
| Fugitive Methane Emissions Rate (Percent MMscf of Methane Emissions per MMscf of Methane Throughput)% |
0.21% |
0.25% |
0.26% |
0.41% |
| |
| BLOWDOWN EMISSIONS REDUCTION INITIATIVE |
| Natural Gas Volume Released during Blowdown,cf |
63,272 |
159,082 |
106,542 |
- |
| Natural Gas Volume Saved, cf |
10,927 |
217,214 |
54,295 |
- |
| CO2e Emissions Reduced metric tons/yr |
5 |
99 |
25 |
- |
| Percent CO2e Emissions Reduced metric tons/yr |
15% |
58% |
34% |
- |
| |
| EXCESS FLOW VALVE INSTALLATION PROGRAM** |
| Excess Flow Valves (EFVs) |
114,029 |
103,293 |
92,298 |
- |
| Total Number of Services |
230,955 |
230,769 |
229,886 |
- |
| % EFVs to total Services |
49% |
45% |
40% |
- |
| EFVs Methane Emissions Reduction, Mcf |
52,128 |
47,220 |
42,193 |
- |
| ** EFVs Methane Emissions Reduction calculation based on the EPA's natural Gas Star Program Partner Reported Opportunities for Reducing Methane Emissions, the estimated annual methane emission reductions is equal to 160 Mcf per installation of 350 Excess Flow Valves. This year's report includes a correction for an erroneous number of total EFVs from 2020. |
| |
| RECYCLED WASTE |
| Tons of Municipal Waste, Landfilled |
106 |
149 |
119 |
0 |
| Tons of Municipal Waste, Recycled |
77 |
67 |
67 |
0 |
| Tons of Municipal Waste, % Recycled |
42% |
31% |
36% |
- |
| Tons of Utility Operations Solid Waste, Landfilled |
7,552 |
6,595 |
5,597 |
- |
| Tons of Utility Operations Solid Waste, Recycled |
146 |
168 |
687 |
- |
| Tons of Utility Operations Solid Waste, % Recycled |
2% |
2% |
11% |
- |
| Tons of Manifested Waste |
1.57 |
0.34 |
0.42 |
- |
| Gallons of Utility Operations Liquid Waste |
31,834 |
57,059 |
37,993 |
- |
| ***Waste data is from all division locations based on information available at the time of the report. In 2021, SJI recategorized municipal waste into office municipal waste and utility operations waste (both solid and liquid) with new information and added manifested waste. |
| WATER DISCLOSURE |
| Total Water Used/Consumed, gallons |
899,078 |
592,062 |
966,404 |
- |
| City Water Usage, gallons |
671,578 |
423,380 |
752,554 |
- |
| Water Withdrawn from Well, gallons |
227,500 |
168,682 |
213,850 |
- |
| **** 2020 water usage decreased due to reduced occupancy during Covid. This year's report replaced estimated water information with actual data that was not available at the time of last year's report. |
Social
| Measurement |
2021 |
2020 |
2019 |
| Total Employees** |
1,173 |
1,128 |
1,117 |
| Corporate |
20% |
20% |
18% |
| Utility Company |
77% |
77% |
79% |
| Non-Utility Company |
3% |
3% |
3% |
| |
| % of Employees Represented by Unions** |
39% |
41% |
44% |
| Employee Turnover Rate** |
8% |
8% |
7% |
| Retirements |
2% |
4% |
6% |
| EMPLOYEE POPULATION ETHNICITY REPRESENTATION |
| Male |
63% |
62% |
61% |
| Female |
37% |
38% |
39% |
| White |
70% |
71% |
72% |
| Non White |
30% |
29% |
28% |
| People of Color (including women) |
51% |
51% |
51% |
| Breakdown of Non-White Employees |
| American Indian |
1% |
1% |
1% |
| Asian |
10% |
10.7% |
9% |
| Black |
40% |
40% |
42.5% |
| Hispanic |
43% |
43% |
42.5% |
| Two or More Races |
5% |
4% |
5% |
| Native Hawaiian or Other Pacific Islander |
0.3% |
0.3% |
N/A |
| |
| Median Employee Age** |
43 |
44 |
45 |
| EMPLOYEE POPULATION GENERATIONAL REPRESENTATION |
| Traditionalists (Over 75) |
0% |
0% |
0% |
| Baby Boomers (56-74) |
21% |
24% |
31% |
| Generation X (40-55) |
34% |
35% |
34% |
| Millenials/Generation Y (25-39) |
40% |
37% |
34% |
| I Gen/Generation Z (24 and younger) |
5% |
4% |
1% |
| New Hire Representation |
| New Hire Males |
60% |
70% |
51% |
| New Hire Women |
40% |
30% |
49% |
| New Hire People of Color (including Women) |
57% |
52% |
75% |
| New Hire Non White |
39% |
38% |
40% |
| |
| Median Employee Tenure** |
5 |
5 |
6 |
| Leadership Roles Held by Women |
40% |
38% |
39% |
| Entry Level Engineer Positions Held by Women and Minorities **** |
40% |
62% |
55% |
| Internship Program Participants |
19 |
7 |
14 |
| Employee Engagement Survey Engagement Rate |
92% |
N/A |
88% |
| Employee Engagement Survey Response Rate |
88% |
N/A |
82% |
| Employee Participation in Corporate Training/Development Programs (in hours) |
6,730 |
5,945 |
4,877 |
** Intern Population included
*** Senior Engineer Positions: Engineer V and Above
**** Entry Level Engineer Positions: Coordinator, Associate, Intermediate, Level
Safety
| Measurement |
2021 |
2020 |
2019 |
| OSHA Recordable Rate |
0.66 |
1.13 |
1.97 |
| DART Rate |
0.45 |
0.68 |
1.23 |
| Preventable Auto Rate |
1.64 |
1.3 |
2.8 |
| SJI Fatality Rate |
0.00 |
0.00 |
0.00 |
Governance
| Measurement |
2021 |
2020 |
2019 |
| Members of the Board of Directors |
10 |
10 |
11 |
| Female Members of the Board of Directors |
3 |
3 |
3 |
| Ethnic Diversity of Board |
|
|
|
| African American |
1 |
1 |
1 |
| Asian |
1 |
1 |
1 |
| International |
1 |
1 |
1 |
| Other |
7 |
7 |
8 |
SASB Gas Utility Standards
| SASB Code |
Accounting Metric |
SJG 2021 |
ETG 2021 |
| Energy affordability |
| IF-GU-240a.1 |
Average gas retail rate for residential customers (USD per MMBtu) |
$15.98 |
$10.51 |
| Average gas retail rate for commercial customers (USD per MMBtu) |
$14.93 |
$11.13 |
| Average gas retail rate for industrial customers (USD per MMBtu) |
$7.97 |
$8.83 |
| Average gas retail rate for transportation services (USD per MMBtu) |
$4.50 |
$2.83 |
| |
| IF-GU-240a.2 |
Typical monthly gas bill for residential customers for (1) 50MMBtu of gas delivered per year |
$69.29 |
$47.86 |
| Typical monthly gas bill for residential customers for (2)100 MMBtu of gas delivered per year |
$127.93 |
$85.64 |
| |
| IF-GU-240a.3 |
Number of residential customer gas disconnections for non-payment |
Moratorium in effect during the entirety of 2021 |
| IF-GU-240a.4 |
Discussion of impact of external factors on customer affordability of gas, including the economic conditions of the service territory |
Please see this item in SASB Discussion and Analysis Section |
| End-Use Efficiency |
| IF-GU-420a.1 |
Percentage of gas utility revenues from rate structures that are decoupled |
89% |
84% |
| Percentage of gas utility revenues from rate structures that contain a lost revenue adjustment mechanism (LRAM) |
- |
- |
| IF-GU-420a.2 |
Residential Customer gas savings from efficiency measures by market (MMBtu) |
231,363 |
118,740 |
| Commercial Customer gas savings from efficiency measures by market |
774 |
863 |
| Multifamily gas savings from efficiency measures by market |
- |
- |
| INTEGRITY OF GAS DELIVERY INFRASTRUCTURE |
| IF-GU-540a.1 |
Number of reportable pipeline incidents, |
0 |
0 |
| Number of Corrective Action Orders (CAO) |
0 |
0 |
| Number of Notices of Probable Violation (NOPV) |
0 |
0 |
| IF-GU-540a.2 |
Percentage of distribution pipeline that is (1) cast and/or wrought iron |
0% |
7% |
| Percentage of distribution pipeline that is (2) unprotected steel |
0.28% |
0.11% |
| IF-GU-540a.3 |
Percentage of gas (1) transmission pipelines inspected |
4% |
0% |
| Percentage of gas (2) distribution pipelines inspected |
2% |
2% |
| IF-GU-540a.4 |
Description of efforts to manage the integrity of gas delivery infrastructure, including risks related to safety and emissions |
Please see this item in SASB Discussion and Analysis Section |
| Activity metrics |
| IF-GU-000.A |
Number of residential customers served |
384,058 |
281,614 |
| Number of commercial customers served |
26,925 |
23,748 |
| Number of industrial customers served |
318 |
102 |
| IF-GU-000.B |
Amount of natural gas delivered to residential customers (MMBtu) |
25,444,651 |
23,152,773 |
| Amount of natural gas delivered to commercial customers (MMBtu) |
12,720,970 |
13,795,821 |
| Amount of natural gas delivered to industrial customers (MMBtu) |
10,791,401 |
11,989,219 |
| IF-GU-000.C |
Number of gas transmission pipelines |
236 |
21 |
| Length of gas distribution pipelines (km) |
10,992 |
5,280 |
| SASB DISCUSSION AND ANALYSIS |
| IF-GU-240a.4 Discussion of impact of external factors on customer affordability of gas, including the economic conditions of the service territory |
| |
The challenges presented to our Customers and the Country as a whole related to the financial impact of the COVID-19 pandemic has caused continued financial hardship and affected the ability for some in our service territory to pay for utility service. In addition to the Moratorium that was placed on utility shutoffs that continued through 2021, SJG has continued to partner with providers to promote financial assistance to those in need through low income assistance programs, including the Low-Income Home Energy Assistance Program (“LIHEAP”), Payment Assistance for Gas and Electric (“PAGE”), Lifeline, Comfort Partners and NJ SHARES, as well as other grants and relief funds administered by our State and Federal agency partners. |
| IF-GU-420a.2 Customer gas savings from efficiency measures by market |
| |
For additional information on our energy efficiency programs please see the "Clean Energy Investments" and "Energy Efficiency" sections of this report. |
| IF-GU-540a.4 Description of efforts to manage the integrity of gas delivery infrastructure, including risks related to safety and emissions |
| |
Our system improvement efforts across our utilities focus on enhancing the safety, reliability, and resiliency of our natural gas systems. Our modernized system results in fewer leaks, and our diligent leak tracking and response program ensures timely repairs. With less natural gas escaping our system, we also see less greenhouse gas emissions. As shown in our metrics table our infrastructure improvement programs at our utilities have resulted in a reduction in CO2 equivalent emissions from 2006 levels of 68% at SJG and 61% at ETG. Further discussion on our infrastructure improvements can be found within the infrastructure modernization section of the ESG report. |
Other Metrics
| Measurement |
2021 |
2020 |
2019 |
| Utility Customer Count |
716,765 |
706,499 |
701,080 |
| Customer Representation |
| Residential |
92.19% |
92.8% |
92.8% |
| Commercial |
7.77% |
7.08% |
7.10% |
| Industrial |
0.03% |
0.07% |
0.10% |
| |
| Gas Leak Hotline Calls (SJG) *** |
39,222 |
20,875 |
24,540 |
| Gas Leak Hotline Calls (ETG) *** |
31,135 |
- |
- |
| Gas Leak Hotline Average Call Response Time (in Minutes) (SJG) *** |
29 |
27.2 |
25.6 |
| Gas Leak Hotline Average Call Response Time (in Minutes) (ETG) *** |
32 |
- |
- |
| Customer Growth Rate |
1.5% |
1.76% |
1.40% |
| Total Utility Customer Bill Financial Support Given (in Millions of Dollars) |
14.18 |
15.75 |
16.5 |
| Capital Investment (in Millions of Dollars) |
532 |
486.5 |
504.2 |
| Salaries Paid to Employees (in Millions of Dollars) |
99.8 |
96.4 |
90.3 |
| Total Supplies and Services Expenditures from New Jersey-Based Companies (in Millions of Dollars)** |
624 |
327.8 |
233.6** |
| Total Supplies and Services Expenditures from Minority-, Service-Disabled Veteran-, Woman-Owned Businesses (in Millions of Dollars) |
104 |
86.00 |
87.40 |
| Economic Earnings (in Millions of Dollars) |
178.00 |
163.00 |
103.00 |
| Annualized Dividend Declared Per Common Share (in Dollars) |
1.24 |
1.21 |
1.18 |
** Data from 2019 revised to reflect more accurate methods for extracting data on New Jersey-based suppliers that SJI adapted after a forensic review of procurement records related to the acquisition of Elizabethtown Gas
*** This year, Gas Leak Hotline Calls and Average Call Response Time broken out by utility |
DISCLAIMER AND FORWARD-LOOKING STATEMENTS
The information and opinions contained in this report are provided as of the date of this report and are subject to change without notice. South Jersey Industries (SJI) does not undertake to update or revise any such statements. This report represents current SJI policy and intent and is not intended to create legal rights or obligations. This report may contain or incorporate by reference public information not separately reviewed, approved, or endorsed by SJI, and no representation, warranty, or undertaking is made by SJI as to the accuracy, reasonableness, or completeness of such information. Inclusion of information in this report is not an indication that the subject or information is material to SJI’s business or operating results.
This report includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical or current facts, including statements regarding our plans, initiatives, projections, goals, commitments, expectations, or prospects, are forward-looking. We use words such as aim, believe, commit, drive, estimate, ensure, expect, goal, intend, may, mission, plan, project, seek, strategy, strive, target, and will or similar expressions to identify forward-looking statements. Forward-looking statements reflect management’s current expectations and inherently involve risks and uncertainties. Actual results could differ materially due to a variety of factors, including assumptions not being realized, scientific or technological developments, evolving sustainability strategies, changes in carbon markets, evolving government regulations, our expansion into new products, services, technologies, and geographic regions, or other changes in circumstances, as well as the factors set forth in the “Risk Factors” section of SJI’s most recent Annual Report on Form 10-K and subsequent filings. The standards of measurement and performance contained in the report are developing and based on assumptions, and no assurance can be given that any plan, initiative, projection, goal, commitment, expectation, or prospect set forth in this report can or will be achieved.