Elizabethtown Gas Named “Easiest to do Business With” by Escalent for Third Consecutive Year

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UNION, N.J., April 14, 2022 – Elizabethtown Gas, a subsidiary of South Jersey Industries (NYSE:SJI), is committed to prioritizing customer satisfaction while delivering on its promise to provide safe, reliable and affordable service. As a testament to this commitment, Elizabethtown Gas is proud to be named to top consumer research firm, Escalent’s list of utilities deemed “Easiest to do Business With” for the third consecutive year.

Elizabethtown Gas’s recognition falls on the heels of Escalent’s 2022 “Syndicated Utility Trusted Brand & Customer Engagement™: Residential” report. Using surveys conducted among +76,000 residential electric, natural gas and combination utility customers of the 140 largest U.S. utility companies, Escalent recognized 35 of the top-scoring utilities for their ability to develop easy, accessible customer interaction journeys.

“At Elizabethtown Gas, our customers are why we show up every day,” said Christie McMullen, President and COO, Elizabethtown Gas. “Our employees are hard at work to ensure that our company continues to deliver an exceptional customer experience and implement new ways to improve our performance.”

To learn more about the study, please visit escalent.co.

For more information about Elizabethtown Gas, please visit elizabethtowngas.com.

About Elizabethtown Gas

Elizabethtown Gas, a subsidiary of SJI (NYSE: SJI), delivers safe, reliable, and affordable natural gas and promotes energy efficiency to over 300,000 residential, commercial and industrial customers in parts of Union, Middlesex, Sussex, Warren, Hunterdon, Morris and Mercer counties. For seven years in a row, Elizabethtown Gas has ranked highest in customer satisfaction for residential gas service among east midsize utilities by J.D. Power and Associates. For more information, visit elizabethtowngas.com.

About SJI

SJI (NYSE: SJI), an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries:  SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE). SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities.  Visit sjindustries.com for more information about SJI and its subsidiaries.

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