Natural Gas Safety

For Gas Leaks Call National Fuel Emergency 1-800-444-3130

How to identify a leak & steps to take

  • Remember the three important signs to identify a potential gas leak – Look, Listen and Smell.
    1. Look – for dirt blowing into the air, persistent bubbling in standing water or discolored or dead vegetation around the pipeline area.
    2. Listen – for any unusual hissing or roaring sound.
    3. Smell – an odor that smells like rotten eggs.
  • If you notice any of these signs:
    • Evacuate from the area immediately.
    • DO NOT use anything that may cause a spark including lighters, matches, cigarettes, telephones (including cellular), flashlights and any motorized equipment.
    • Do not attempt to operate pipeline valves.
    • Once away from the area, call 911 followed by the National Fuel Emergency toll-free number 1-800-444-3130.
    • Stay away from the area until declared safe by your local utility and/or fire officials.

for nj & pa- Call 811 Before You Dig, It’s the Law!

  • This easy-to-remember, nationwide number is federally-mandated and designated by the FCC to consolidate all local “Call Before You Dig” numbers.
  • One FREE call to 811 will get your utility lines marked and helps protect you from potential injury and unnecessary expense.
  • Calling 811 is for both professional excavators and do-it yourself homeowners. Many homeowners do some type of digging project such as building a deck or installing a fence. Often they make assumptions about whether or not they should get their utility lines marked, but NJ law requires a mark-out for every digging project – even small projects like planting trees and shrubs.
  • The local one call center personnel will route your request to your local utility which then sends a professional locator to mark your lines for free within three business days.
  • Knowing the approximate location of your buried utility lines helps protect you from injury and the consequences that can result from accidentally damaging a buried utility line. The depths of utility lines vary, and there can be multiple utility lines in the same area. Damages to these lines can disrupt service to the entire neighborhood, cause injuries and even harm the environment.