Elizabethtown Gas News / 2023

Elizabethtown Gas Named “Easiest To Do Business With” for Fourth Consecutive Year

Elizabethtown Gas Named “Easiest To Do Business With” for Fourth Consecutive Year

UNION, NJ, May 23, 2023 – Escalent, a top data analytics and advisory firm, has recognized Elizabethtown Gas with a “2023 Easiest To Do Business With” recognition for the fourth year in a row.   

The recognition is based on Escalent’s Cogent Syndicated 2023 Utility Trusted Brand & Customer Engagement™: Residential study, which surveys 76,100 residential electric, natural gas and combination utility customers of the 141 largest U.S. utility companies. The “Easiest To Do Business With” distinction shows that Elizabethtown Gas made it easy for customers to understand their bills, get answers when they had questions and engaged customers with valuable and easy-to-use programs and services. In addition, Escalent recognized Elizabethtown Gas as an “Environmental Champion” for the company’s dedication to environmental stewardship.

“Our customer experience team works diligently to uphold our corporate commitment to exceptional service,” said Marissa Travaline, vice president of customer experience for SJI Utilities. “I’m proud to see these efforts recognized by our customers, and we look forward to further improving their experiences with Elizabethtown Gas.”

To learn more about the study, please visit escalent.co. For more information about Elizabethtown Gas, please visit elizabethtowngas.com.

For more information about SJI and its subsidiaries, please visit sjindustries.com.

About Elizabethtown Gas

Elizabethtown Gas, a subsidiary of South Jersey Industries (SJI), delivers safe, reliable and affordable natural gas and promotes energy efficiency to over 300,000 residential, commercial and industrial customers in parts of Union, Middlesex, Sussex, Warren, Hunterdon, Morris and Mercer counties. For eight years in a row, Elizabethtown Gas has ranked highest in customer satisfaction for residential gas service among east midsize utilities by J.D. Power and Associates. For more information, visit elizabethtowngas.com.

About SJI

South Jersey Industries (SJI), an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries:  SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE).  SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 725,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities.  Visit sjindustries.com for more information about SJI and its subsidiaries.

Media Contacts
Media Contacts

Media professionals with inquiries regarding SJI or any SJI subsidiaries can contact SJI Media Relations.

Phone: 1.609.561.9000 x4131

Email: media@sjindustries.com