Elizabethtown Gas Ranked #1 for Residential Customer Satisfaction among Midsize Gas Utilities in the East by J.D. Power – 11 Years in a Row!

UNION, NJ, December 10, 2025 – Elizabethtown Gas ranked Best in Customer Satisfaction with Residential Natural Gas Service in the East among Midsize Utilities for the 11th year in a row.

In addition, customers rated Elizabethtown Gas #1 for Safety and Reliability; Problem Resolution; Ease; People; Affordability; Trust; and Information Provided in its segment.

“Elizabethtown Gas employees are dedicated to providing exemplary customer experiences every day. This recognition is a result of our commitment,” said Christie McMullen, president and COO, Elizabethtown Gas. “Our customers rely on us to deliver safe, reliable, affordable natural gas every day. They deserve nothing but the best.”

Elizabethtown Gas received the highest score in the East Midsize segment (includes brands that service between 125,000 and 399,000 residential customers) of the J.D. Power 2025 U.S. Gas Utility Residential Customer Satisfaction Studies of customers’ satisfaction nationally among gas residential customers. Visit jdpower.com/awards for more details.

 

About SJI

South Jersey Industries (SJI), an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries SJI Utilities (SJIU) and SJI Energy Enterprises Group. SJIU houses the company’s regulated natural gas utility operations, and aims to deliver safe, reliable and affordable natural gas to more than 735,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJI Energy Enterprises Group, a non-utility subsidiary of SJI, specializes in the ownership, development, construction, and operation of diverse renewable energy projects. These projects include the development of solar, fuel cell, and Renewable Natural Gas (RNG) solutions, with the RNG sourced from a variety of feedstocks including dairy manure, landfill gas, and food waste. With a robust portfolio and pipeline of future projects, SJI Energy Enterprises Group strives to be a national leader in advancing sustainable energy solutions.

About Elizabethtown Gas

Elizabethtown Gas, a subsidiary of South Jersey Industries (SJI), aims to deliver safe, reliable, affordable natural gas and promotes energy efficiency to over 300,000 residential, commercial and industrial customers in parts of Union, Middlesex, Sussex, Warren, Hunterdon, Morris and Mercer counties. For more information, visit elizabethtowngas.com.